Billeting & Travel Coordinator (Seasonal): North Slope Camp

DUS Website•North Slope, AK

30d•Onsite

About The Position

Under the direction of the billeting and travel support supervisor, this position is responsible for supporting the ConocoPhillips oilfield with day-to-day Kuparuk billeting and travel support services to/from the north slope. Rotational Schedule: 2 weeks on/2 weeks off 12-hour shifts (40 hours of straight time and 44 hours of overtime each work week) Lodging and food included Travel/Flights from Anchorage to job site provided

Requirements

High school diploma or equivalent
Strong verbal and written communication skills
Valid driver’s license
Ability to type 40 wpm
3+ years office/clerical experience
Proficient in Microsoft Office Suite
Organized approach to work and ability to remain calm and perform efficiently in a high pressure, fast paced environment
Quality conscious, attention to detail, and supportive of a preventative culture mindset
Must be self-disciplined, self-motivated, and have the ability to handle multiple projects simultaneously
Excellent interpersonal and customer service skills
Must be a motivated independent contributor but also a confident collaborator

Nice To Haves

Associate or bachelor’s degree
Previous billeting and/or slope travel planning experience
Working knowledge of iLogistics
North Slope or remote worksite experience

Responsibilities

Continually process schedule changes for individuals or groups in iLogistics in an accurate and timely manner. Involves creating/canceling or modifying reservations and master rotations.
Create and maintain user profiles that contain confidential information.
Create and manage commercial reservations when ConocoPhillips flights are unavailable.
Monitor daily no-shows and contact the appropriate personnel to cancel/modify reservations as needed.
Answer calls and assist travelers with any reservation information, schedule changes, traveler app setup and instructions, and/or any other travel related questions.
Maintain good working relationships with other departments and personnel across the field.
Perform gate agent duties to include pre/post flight operational procedures, boarding of passengers, and communications with flight attendants/security personnel to ensure accurate flight manifesting.
Product testing and defect identification during travel system updates and revisions.
Maintain detailed change-out notes that convey all relevant information for alternating staff.
Assign both permanent and temporary swing rooms for individuals and groups within the 1,200-bed worksite.
Perform camp audits for room consolidations when necessary.
Maintain continual communication with security staff to verify night shift billeting activity.
Single point of contact for housekeeping staff to answer all questions regarding resident date, shift, and location changes.
Communicate with supervisors and superintendents on room moves, reorganizations, special billeting needs, etc.
Work with the medical clinic to coordinate sick rooms.
Maintain Kuparuk Directory.
Provide Kuparuk camp orientation instruction as needed to direct/contract employees.
Perform end-of-day closeout processes to include resident check-ins, check-outs, and door-tags printing for distribution.
Refresh Power-BI and Spotfire reports for email distribution to management, security, and housekeeping staff.
Act to ensure safe and efficient operations, in accordance with organization policies and guidelines with safety as a top priority.
Ability to work a rotational schedule in an office with others.
Willingness to perform other duties as required.
Willingness to work at various locations as required.