Job Summary Responsible for submitting and following up on claims with health insurance companies in order to receive payment for services rendered by a healthcare provider. The biller must review and verify the accuracy of patient information, codes, and charges, as well as resolve any issues or denials. The biller must also communicate with patients, providers, and insurance companies to ensure timely and accurate reimbursement. Essential Functions Submit claims electronically or by mail to insurance companies, government agencies, or other payers. Follow up on unpaid or rejected claims or account inquiries to resolve any issues or discrepancies. Monitor claim status and ensure timely and accurate reimbursement. Review and verify patient information, diagnosis codes, procedure codes, modifiers, and charges for accuracy and compliance. Follow up on denied claims and make necessary corrections or appeals. Maintain accurate and confidential records of billing and payment transactions and documentation. Update and verify patient demographics, insurance information, and eligibility. Report and resolve any discrepancies, errors, or irregularities in billing processes. Keep abreast of billing regulations, policies, procedures, and industry standards. Communicate professionally with patients, providers, and insurers to address billing questions and disputes. Process payments, adjustments, and refunds. Collaborate with other areas within revenue cycle, operations, and shared service areas to address and prioritize work efforts. Prepare and send statements and invoices to patients or responsible parties. Follow up and resolve patient and physician office inquiries.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees