Bill Review Supervisor I

CorVel Career Site • East Hartford, CT

2d • $22 - $35 • Hybrid

About The Position

The Bill Review Supervisor is responsible for the supervision of all operations within their designated department. This position functions as a member of the Bill Review Department leadership team, ensuring optimum team performance by providing exemplary support and assistance to achieve the organizational goals of excellent customer service of the bill review department and of CorVel. This is a Hybrid role. In office full time for training, then hybrid once fully trained.

Requirements

• Excellent written and verbal communication skills
• Ability to assist team members to develop knowledge and understanding of bill review practice
• Effective quantitative and analytical skills
• Strong leadership, management, and motivational skills
• Ability to remain poised in demanding situations and communicate diplomatically via various communication channels
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
• Strong interpersonal, time management, and organizational skills
• Ability to work both independently and within a team environment
• Knowledge of processing bills on multiple lines of business
• Knowledge of medical terminology, medical billing codes, applicable state fee schedules and/or U&C charge processing
• Ability to travel overnight and attend meetings as needed
• Bachelor's degree or a combination of education and related experience
• Minimum of 2 years’ experience in medical billing and supervisory/management roles

Nice To Haves

• Certified Professional Coder (CPC) designation preferred

Responsibilities

• Directs a team of employees in their day-to-day operations and the quality of services provided, focusing on production, timeliness, and quality of bill review performance
• Establishes employee performance goals and follow-up to ensure employees are achieving goals, providing encouragement, training, and coaching as needed
• Evaluates and maintains appropriate staffing levels to ensure work is completed within internal and external customer turn-around time expectations
• Responsible for maximizing department quality and productivity by monitoring service levels and minimizing abandoned calls
• Handles productivity reports and assures departmental coverage
• Acts as a functional resource and assists Manager with operations
• Reinforces policies, procedures, work assignments, etc., by setting examples and following through
• Travel to customer and employee sites as needed to attend meetings, perform training, and otherwise support customers and employees in their job performance as needed
• Additional duties as assigned

Benefits

• Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level