Bilingual Truck Operations Dispatcher

Trailer BridgeJacksonville, FL
12d

About The Position

The Truck Dispatchers primary responsibility is to work directly with our fleet of contracted Owner-Operators to ensure that freight is moved between our Shippers and Trailer Bridge in a safe and efficient manner. As the Truck Dispatcher, you will be responsible for monitoring the driver’s daily delivery activity and the essential functions related to a successful trip. As a part of the Trailer Bridge dispatch team, you will have a starring role in helping us continue to provide exceptional freight solutions to our customers.

Requirements

  • Spanish and English required for this role
  • Basic working knowledge of Full Truckload (FTL/FCL) Freight. Intermodal or Ocean a plus
  • Basic knowledge of Government/Federal rules & regulation for domestic transportation
  • Systems Knowledge of MS Office products, specifically Excel, a plus.
  • Strong communication skills
  • Strong ability to negotiate, persuade, motivate, and influence others
  • 1 year of logistics or transportation experience
  • Driven, Enthusiastic and highly motivated
  • Ability to work in a team environment, while also delivering independent results
  • Ability to prioritize, multi-task and manage time effectively

Responsibilities

  • Coach our Drivers to help them achieve their weekly mileage goals and to effectively use their Hours of Service maximizing productivity of the fleet
  • Collaborate with Planner and assign drivers to lanes that best serve both the company and the driver
  • Discuss each load and the service expectations with every driver on every plan
  • Work closely with Account Managers, Planners, and Appointment Team to ensure a successful trip
  • Ensure all Linehaul rates and any accessorial pay items accurate before Payroll is processed
  • Track Shipment progress and provide feedback through TMS System updates
  • Record and maintain files of pick-up/delivery information, communications with drivers, truck breakdowns, expenses, and proofs of deliveries
  • Proactively communicate with drivers and assist with all functions relative to a meaningful Driver-Dispatcher relationship
  • Completes other duties, including special projects, as assigned by The Director of Truck Operations and the manager

Benefits

  • Medical, Dental & Vison Coverage
  • Mental Health Coverage
  • 401k, Life Insurance, Short- & Long-Term Disability Insurance
  • Health Savings Account & Flexible Spending Account
  • Generous PTO Plan & Paid Holidays
  • Class Pass Credits
  • Opportunity for internal career advancement
  • Mentorship & Leadership Development Programs

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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