Bilingual Truck Operations Dispatcher

Trailer Bridge•Jacksonville, FL

12d

About The Position

The Truck Dispatchers primary responsibility is to work directly with our fleet of contracted Owner-Operators to ensure that freight is moved between our Shippers and Trailer Bridge in a safe and efficient manner. As the Truck Dispatcher, you will be responsible for monitoring the driver’s daily delivery activity and the essential functions related to a successful trip. As a part of the Trailer Bridge dispatch team, you will have a starring role in helping us continue to provide exceptional freight solutions to our customers.

Requirements

Spanish and English required for this role
Basic working knowledge of Full Truckload (FTL/FCL) Freight. Intermodal or Ocean a plus
Basic knowledge of Government/Federal rules & regulation for domestic transportation
Systems Knowledge of MS Office products, specifically Excel, a plus.
Strong communication skills
Strong ability to negotiate, persuade, motivate, and influence others
1 year of logistics or transportation experience
Driven, Enthusiastic and highly motivated
Ability to work in a team environment, while also delivering independent results
Ability to prioritize, multi-task and manage time effectively

Responsibilities

Coach our Drivers to help them achieve their weekly mileage goals and to effectively use their Hours of Service maximizing productivity of the fleet
Collaborate with Planner and assign drivers to lanes that best serve both the company and the driver
Discuss each load and the service expectations with every driver on every plan
Work closely with Account Managers, Planners, and Appointment Team to ensure a successful trip
Ensure all Linehaul rates and any accessorial pay items accurate before Payroll is processed
Track Shipment progress and provide feedback through TMS System updates
Record and maintain files of pick-up/delivery information, communications with drivers, truck breakdowns, expenses, and proofs of deliveries
Proactively communicate with drivers and assist with all functions relative to a meaningful Driver-Dispatcher relationship
Completes other duties, including special projects, as assigned by The Director of Truck Operations and the manager