Bilingual Teller in East Los Angeles, CA at Whittier Blvd
About The Position
As a Front Line Associate (FLA), you will be responsible for maintaining guest services and providing valuable customer service. Schedules may include weekends and holidays. Deliver exceptional guest service, ensuring a positive customer experience in line with company standards. Process money transfer transactions and efficiently manage cash register operations. Uphold loss prevention protocols, strictly adhering to company policies and store standards. Handle money transfer procedures and related services, ensuring accuracy and compliance. Manage company funds, ensuring precise reconciliation with daily receipts and records. Implement strong security measures to safeguard company funds and maintain financial integrity. Perform daily reconciliation of money transfers to ensure accuracy and transparency. Provide timely and accurate updates to customers regarding the status of their orders. Work Shift 100% IN PERSON - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role, the expectation is to work from the office full time. Locations (in-person): 5042 Whittier Blvd., Los Angeles, CA 90022, will be the primary location. At times, there will also be a need for this person to work from 2025 West 8th Street, Los Angeles, CA 90057. Schedule Our 5042 Whittier Blvd, Los Angeles, CA 90022 location has standard operation hours Sunday – Saturday, 8:30 AM – 7:00 PM Pacific Time (PT). Our 2025 West 8th Street, Los Angeles, CA 90057 location has standard operation hours Sunday – Saturday, 7:00 AM – 7:00 PM PT. The Teller will work 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours.
Requirements
- Prior experience in customer service
- Prior experience handling financial transactions
- Fluency in both English and Spanish, with strong communication skills in both languages required
- Experience working with Microsoft Office Suite and general computer literacy
Responsibilities
- Maintaining guest services and providing valuable customer service
- Deliver exceptional guest service, ensuring a positive customer experience in line with company standards
- Process money transfer transactions and efficiently manage cash register operations
- Uphold loss prevention protocols, strictly adhering to company policies and store standards
- Handle money transfer procedures and related services, ensuring accuracy and compliance
- Manage company funds, ensuring precise reconciliation with daily receipts and records
- Implement strong security measures to safeguard company funds and maintain financial integrity
- Perform daily reconciliation of money transfers to ensure accuracy and transparency
- Provide timely and accurate updates to customers regarding the status of their orders
Benefits
- Medical, Dental, Vision, and Life Insurance
- Tuition Assistance Program
- Student Loan Paydown Program
- Employee Discount Program
- 401K Plan
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
