Bilingual Teller (Spanish) - Southgate

Credit Union 1•Southgate, MI

About The Position

At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member's individual needs while effectively resolving member problems and disputes in a timely manner.

Requirements

High school diploma or general education degree (GED)
Must speak, write, and read Spanish fluently
Ability to verbally communicate clearly and professionally
Excellent organizational and time management skills
Background checks required
Pre-employment assessments are required and candidates are contacted through e-mail if advanced to this step

Nice To Haves

Having prior related experience is a plus (retail, banking, or sales)

Responsibilities

Greets members warmly and asks questions to determine their needs
Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures
Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately
Assists members with questions and/or problems relating to their accounts
Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system
Sells/ cross-sells additional products or services