Bilingual Teller Retail Banker

Woodforest National Bank • Smithfield, NC

405d

About The Position

The Bilingual Teller Retail Banker at Woodforest National Bank plays a crucial role in providing exceptional customer service and building relationships within the community. This position involves engaging with customers, processing transactions, and promoting bank products and services to meet their financial needs. The role offers opportunities for training and career advancement within the banking sector.

Requirements

• 1 year of relevant and transferrable sales and/or customer service experience, or an equivalent amount of directly related college education or volunteer service.
• Fluency in English and Spanish is required.
• High School Diploma or equivalent is required.

Nice To Haves

• Previous in-store banking experience is preferred, but not required.
• Positive and engaging personality.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

• Employee Stock Ownership Plan
• Diverse and inclusive work environment
• Opportunities for career advancement
• Training programs for skill enhancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees