Bilingual Teller Retail Banker

Woodforest National Bank • Louisville, KY

409d

About The Position

The Bilingual Teller Retail Banker at Woodforest National Bank plays a crucial role in providing exceptional customer service and support within the branch. This position involves engaging with customers, processing transactions, and promoting bank products and services to meet their financial needs. The role is designed to foster career growth within the banking sector while contributing to the community through volunteer efforts.

Requirements

• 1 year of relevant and transferrable sales and/or customer service experience, or an equivalent amount of directly related college education or volunteer service.
• High School Diploma or equivalent required.
• Must be fluent in English and Spanish.

Nice To Haves

• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

• Employee Stock Ownership Plan
• Opportunities for career advancement
• Community volunteering opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED