Bilingual Teller Retail Banker II

Woodforest National Bank•Village of Newark, NY

1d•Onsite

About The Position

Woodforest National Bank is a nationally recognized, award-winning, privately owned bank, with its Employee Stock Ownership Plan as the largest shareholder. The bank focuses on building relationships, serving communities, and understanding the financial needs of every customer. Woodforest demonstrates care by volunteering with local charities and foodbanks. Joining Woodforest means becoming part of one of the largest employee-owned banks in the country. Retail Bankers are the face of the organization and are critical in caring for customers daily. As a Retail Banker, you will receive training to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest.

Requirements

3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
Must be positive and engaging.
Must be fluent in English and Spanish.
High School Diploma or equivalent required.

Nice To Haves

Previous instore banking experience is preferred, but not required.

Responsibilities

Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance.
Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.