Bilingual Team Lead OVN - Seton Home

About the position

Seton Home works to break the cycle of abuse and poverty by providing a caring home, education, and support services necessary to transform the lives of pregnant and parenting teen mothers and their children. The Team Lead supports the role of the Shelter Supervisor and is authorized to take reasonable action necessary to carry out responsibilities assigned as long as such actions do not deviate from established organizational policies and are consistent with program guidelines and sound professional judgment. Manage Casa de Milagros Program staff and resources in the care of youth and their children placed at Seton Home. Implement and promote appropriate trauma informed behavioral limits within a safe and caring environment.

Responsibilities

• Responsible for leadership and daily supervision of staff.
• Provide staff with verbal and written feedback as it relates to their job performance—positive feedback as well as corrective action, when necessary.
• Communicate staff performance with Supervisor, Assistant Program Director and Program Director.
• Review schedules and assignments with staff and residents at least 24 hours in advance of activities.
• Ensure completion of daily behavioral logs by assigned staff.
• Conduct daily transition meetings.
• Serve as the first point of contact in addressing concerns that arise while on shift.
• Assist with completing the shadowing process with new hires.
• Help foster a positive team environment amongst staff.
• Communicate expectations to staff as it relates to our program and accomplishing program goals.
• Lead staff efforts in teaching clients with program goals that currently include: socialization, parenting, coping skills, academic, independent living, problem solving, personal hygiene, and acculturation.
• Provide crisis intervention to youth while maintaining emotional self-control.
• Counsel youth through personal problems using trust-based problem solving techniques and maintain appropriate boundaries.
• Observe, document and consult with both shelter and program staff on youth behaviors, parenting, and client progress.
• Attend multidisciplinary staffing meetings; alternate facilitation of those meetings as assigned.
• Maintain the daily calendar up to date and ensure completion of designated appointments.
• Ensure completion of outcome measures requiring entry into Seton Home’s data management system (KaleidaCare).
• Ensure completion of accurate and prompt incident reports as outlined in the Minimum Standards.
• Ensure daily room checks are completed; submit any maintenance tickets as needed.
• Assist Resource Coordinator with completion of inventory to ensure regular supplies for daily and long-term resident/cottage needs.
• Complete finance reports of Shelter expenses.
• Supervise the use of shelter expenses for daily use and maintains and/or ensures accurate completion of financial records.
• Provide Executive Services Manager with information for maintenance reports.
• Ability to complete all documentation as required by licensing, contractors, and various funders.

Requirements

• Minimum High School Diploma or Equivalent; Associate or Bachelor’s degree preferred.
• Minimum of 1-year employment experience in the child welfare field working with children and/or adolescents in a social service setting.
• 2-years employment experience in the child welfare field working with children and/or adolescents in a social service setting preferred.
• Reliable transportation.
• Valid driver license.
• Valid vehicle insurance.
• Must provide immunization/shot records.
• Submit to a state and federal background check, Child abuse and neglect registry check, and Tuberculosis screening.
• Be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform essential duties and responsibilities.
• Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children.
• Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language.

Nice-to-haves

• Working knowledge of TDFPS Minimum Standards, and Office of Refugee Resettlement- Division of Unaccompanied Children's Services National Care Standards.
• Some knowledge of computer software, familiarity with or ability to utilize KaleidaCare and MS Office (i.e. MS Word, Excel, Outlook, and OneDrive).
• Ability to set and teach trauma informed care practices.
• Excellent communication skills.
• Knowledge of human behavior and development preferred.
• Successful completion and implementation of SAMA.
• Possess sensitivity to the service population's cultural and socio-economic characteristics.
• Ability to establish a respectful relationship with persons served in order to help them gain skills and confidence.
• Ability to work collaboratively with other staff members, service providers and professionals.
• Capacity to maintain a helping role and to intervene appropriately in order to meet service goals.
• Demonstrate a commitment to empowering others to solve their own problems.
• Demonstrate a conviction about the capacity of people to grow and change.
• Ability to function independently and in a team setting.