Bilingual Store Lead (62177)

Mobily LLC•Missouri City, TX

10d•$35,000 - $50,000

About The Position

Sell Wireless phones, services, and accessories Provide outstanding customer service to customers Retain customers and gain new customers Work flexible hours, weekends, and holidays Perform opening and closing procedures daily: If opening, take the daily deposit to the bank and any other required opening duties. When closing, prepare the deposit and any other required closing duties. Make certain doors are locked and alarmed at closing Ensure maintenance of the store: Bathrooms clean The sales floor is clean, i.e. wiping counters, cleaning windows, vacuuming, or sweeping Trash is taken out daily Planogram followed Maintenance issues are reported to the manager or maintenance department if no manager Outside Activities: Manning table events Manning the tent/table at local fair events Miscellaneous other marketing activities as assigned by RSM/TM As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of AT&T. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth. Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing AT&T products and services, distributing marketing materials, and assisting with event setup or breakdown. Management Duties: Scheduling and OT policies are enforced when the Manager is absent Cash handling and inventory procedures are followed when the Manager is absent. Customer escalation issues when the Manager is absent. Drive sales with the sales team when the Manager is absent. Working side by side with all the employees to assist in all operational and sales requirements. Assist in coaching the sales team on results, and executing the sales model and operational controls.

Requirements

One (1) year of Wireless Experience
One (1) year of proven retail sales management experience (interactive sales process, commissioned sales)
Must be able to pass background checks
6 months or more Experience with coaching or training others
6 months or more Experience as a Key holder, Assistant Manager, or Store Manager

Responsibilities

Sell Wireless phones, services, and accessories
Provide outstanding customer service to customers
Retain customers and gain new customers
Work flexible hours, weekends, and holidays
Perform opening and closing procedures daily
Ensure maintenance of the store
Manning table events
Manning the tent/table at local fair events
Miscellaneous other marketing activities as assigned by RSM/TM
Scheduling and OT policies are enforced when the Manager is absent
Cash handling and inventory procedures are followed when the Manager is absent.
Customer escalation issues when the Manager is absent.
Drive sales with the sales team when the Manager is absent.
Assist in coaching the sales team on results, and executing the sales model and operational controls.