Bilingual Storage Customer Service Representative

U-Haul•Lawrence, MA

1d•$16 - $18•Onsite

About The Position

Are you organized and proactive? Do you have an eye for detail? Facility Housekeepers set the stage for U-Haul’s exceptional service by keeping the U-Haul facility clean and inviting. Start your career at U-Haul and join an exceptional, supportive team. U-Haul Offers Facility Housekeepers: Career stability Opportunities for advancement Valuable on-the-job training Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more Paid holidays, vacation, and sick days if eligible 401k and stock options 24-hour physician available for kids Health insurance & Prescription plans if eligible Dental & Vision Plans Subsidized gym/ membership if eligible Business and travel insurance YouMatter EAP program LifeLock identity Theft Critical Illness/Group Accident

Requirements

Must be bilingual (English/Spanish)
Must be able to lift, bend, stand, and walk for extended periods.
Comfortable using step ladders.
Able to perform minor repairs as needed.
Comfortable using mobile devices (basic functions only).
Attention to detail and strong work ethic.
Reliable, punctual, and able to work independently
Organization skills
Willingness to learn
Self-starter

Responsibilities

Maintain cleanliness of hallways, storage corridors, restrooms, lobbies, and common areas.
Sweep, mop, vacuum, and dust regularly.
Prepare and clean vacant storage units to ensure they are move-in ready.
Perform light maintenance tasks such as changing light bulbs, tightening screws, removing debris, and maintaining exterior grounds.
Sanitize high-touch areas to uphold safety standards.
Safely use step ladders and move up and down ladders as required.
Use mobile devices for tasks such as completing checklists, viewing assignments, and communicating with management (computer literacy required).
Report any safety or maintenance issues promptly to management.
Provide friendly and professional customer service when interacting with customers on site.
Dispose of trash
Maintain and track cleaning supply inventory, requesting supplies as needed
Other duties as assigned