Bilingual Staffing Coordinator

Arizona Labor Force, Inc.•Tolleson, AZ

About The Position

As a Staffing Coordinator you would be responsible for managing worker dispatch, onboarding new employees, and handling branch communications (phone and email). This role requires quick, accurate work in a fast-paced environment while maintaining strong relationships with clients and staff. Key responsibilities include assigning workers to client shifts, ensuring smooth onboarding, and responding promptly to inquiries. The ideal candidate is efficient, communicative, adaptable, and skilled at multitasking in a dynamic setting

Requirements

Previous customer service experience
Bilingual in Spanish
High school diploma or equivalent required.
Valid Drivers License preferred.
Authorized to work in the United States

Responsibilities

Provide outstanding customer service to every client internally, externally, and worker interaction
Build strong customer relationships
Source qualified candidates
Screen, interview, and hire qualified candidates
Process I-9 and E-Verify functions in accordance with the state and federal laws and internal policy
Maintain an ongoing database of active and available workers.
Fill all client staffing orders and/or provide order status update accordingly.
Maintain equipment inventory and monitor equipment check-outs and returns.
Complete daily arrival calls to clients
Perform daily marketing calls to place excess available workers.
Generate lead information and forward to assigned Sales Representative
Perform weekly client service calls.
Immediately escalate all client issues to leadership that were not resolved at the branch level.
Maintain up to date and accurate documentation in JKM and SD to ensure employment status is clear and unemployment records are complete
Accurately process daily and weekly pay checks
Accurately audit and maintain internal and external documentation systems i.e. AIM, Everify, JKM, SD.
Complete branch close out reconciliation daily and weekly to ensure accurate invoicing
Manage and reconcile branch petty cash fund
Facilitate and manage worker safety orientations and daily trainings to ensure worker safety awareness and continuous safety dialogue
Administer background and drug tests as required
Set priorities and schedule daily events
Maintain clean and organized workspace and office areas
Maintain operational office equipment to ensure essential branch functions are supported i.e. work ticket and check printers
Complete all office duties required such as phone calls, document filing, and email communications
Handle incoming calls after hours in an emergency or when scheduled
Train New Hire employees when needed
Other duties as assigned