Bilingual Spanish Retail Customer Service Specialist (Multiple Locations)

Sherwin-Williams•Crystal Lake, IL

50d

About The Position

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #3157 located at 6605 Northwest Hwy. Crystal Lake, IL 60014, Store #1793 located at 12820 S Il Route 47 Huntley, IL 60142, Store #3201 located at 120 N Randall Rd. Lake in the Hills, IL 60156, Store #3227 located at 3718 W Elm St. McHenry, IL 60050, and Store #3436 located at 631 S Eastwood Dr. Woodstock, IL 60098. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.