Bilingual (Spanish) Representative

TEKsystems • Tempe, AZ

2d • $21 - $21 • Onsite

About The Position

Handling both inbound and outbound calls in a fast‑paced call center environment. Consultants will speak with homeowners who are past due on their mortgage, identify the reason for delinquency, and work with them to set up customized payment plans to bring their loan current. They'll also assist inbound callers with general mortgage servicing questions, process payments, and refer eligible customers to refinancing teams when appropriate.

Requirements

• Must be bilingual in Spanish (read, write and speak)
• Candidates who are highly professional, reliable, and showcase a strong work ethic.

Nice To Haves

• Financial experience and call center experience

Responsibilities

• Handling both inbound and outbound calls in a fast‑paced call center environment.
• Speak with homeowners who are past due on their mortgage, identify the reason for delinquency, and work with them to set up customized payment plans to bring their loan current.
• Assist inbound callers with general mortgage servicing questions
• Process payments
• Refer eligible customers to refinancing teams when appropriate.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees