Bilingual (Spanish) Receptionist

Roth Staffing Companies • Pasadena, CA

403d • $37,440 - $45,760

About The Position

The Bilingual Spanish Receptionist serves as the first point of contact for clients, visitors, and staff, providing excellent customer service in both English and Spanish. This role is essential for managing front desk operations, handling communication, and supporting administrative tasks to ensure smooth office operations.

Requirements

• High school diploma or equivalent; associate's degree preferred.
• Fluent in both English and Spanish (spoken and written).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
• Previous receptionist or administrative experience preferred.

Nice To Haves

• Professional demeanor and appearance.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving and time management skills.
• Customer service-oriented attitude with a focus on positive client interactions.

Responsibilities

• Greet and assist visitors, clients, and staff in a professional and welcoming manner.
• Answer, screen, and direct phone calls in both English and Spanish.
• Maintain a tidy and organized reception area.
• Respond to inquiries and provide information to clients and visitors in both languages.
• Address customer concerns or route them to the appropriate department for resolution.
• Schedule and confirm appointments, meetings, or conferences.
• Maintain calendars for office staff and ensure accurate scheduling.
• Manage incoming and outgoing mail, packages, and deliveries.
• Assist with data entry, filing, and maintaining office records.
• Prepare correspondence, memos, and other documents in English and Spanish as needed.
• Translate documents, emails, and verbal communications between English and Spanish.
• Act as a liaison between Spanish-speaking clients and office staff to facilitate communication.
• Monitor and order office supplies to ensure availability.
• Assist with maintaining office equipment and reporting maintenance needs.

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: High school or GED