Bilingual (Spanish) Pre-Arranged Funeral Specialist
About The Position
We are looking for a Pre-Arranged Funeral Specialist at Branam Funeral Home in Homestead, FL. The Pre-Arranged Funeral Specialist is responsible for generating pre-need funeral sales only at locations that operate as standalone Funeral Homes with no cemetery operations. This role focuses exclusively on educating families, presenting pre-arrangement options, and writing pre-arranged funeral (PAF) contracts. The Pre-Arranged Funeral Specialist will build relationships within the community, guide families through funeral planning decisions, and ensure accurate completion of all required documentation. This position plays a key role in improving funeral-home-only retention and increasing pre-arranged funeral penetration.
Requirements
- High School Diploma
- Bilingual in English & Spanish is Required
- Valid drivers license and a satisfactory driving record
- Must have reliable transportation
- Must obtain required sales license within reasonable time based on the states turnaround time (only applicable in specific states)
- No experience in the Funeral profession required
Responsibilities
- Generates pre-arranged funeral (PAF) sales only for assigned funeral home locations.
- Conducts professional presentations explaining funeral pre-planning options and benefits.
- Schedules and conducts appointments with families through in-person meetings, phone, and digital platforms.
- Demonstrates the ability to overcome objections, explain product offerings, and close PAF contracts.
- Actively educates families about travel protection, funeral funding, and service package options.
- Build relationships within the community to generate leads and educate families on the importance of pre-planning.
- Prospects daily through approved methods: phone outreach, community events, seminars, workshops, mailers, and referrals.
- Represents the funeral home at outreach events, senior centers, churches, veteran groups, and other community partners.
- Completes documentation accurately, including all contract requirements for pre-arranged funeral sales.
- Uses CRM to track leads, appointments, activities, and follow-up tasks.
- Maintains expert knowledge of products, service offerings, state compliance requirements, and funding regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
