Bilingual Spanish/English Teller Supervisor (Maryland Parkway Branch)

Nevada State Bank•Las Vegas, NV

12h•Onsite

About The Position

Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9, 1959. As a full-service bank, it offers a complete range of consumer, private, and business banking services. The bank's colleagues regularly volunteer in their communities and are dedicated to making Nevada a better place to live. The bank embraces Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respect, fostering a culture of service and engagement. Nevada State Bank is committed to career development through tuition reimbursement and continuous learning opportunities, along with other competitive benefits including medical benefits on day one, 401k matching, and paid holidays. The bank strongly believes in diversity, equity, and inclusion, offering several colleague-led diversity forums to ensure representation and cultural sharing. The current opening is for a Teller Supervisor (Client Service Associate Lead) at the Maryland Parkway branch in Las Vegas, NV.

Requirements

2+ years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training.
Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking.
Working knowledge of math.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on clients needs.
High School diploma or equivalent.

Responsibilities

Leads the daily activities of client service associates.
Coach and counsel branch staff to improve customer service, sales and operational skills by providing on-the-job training.
Help develop action plans to meet individual and branch goals.
Ensure the branch provides quality service while protecting against loss.
Maintain advanced knowledge of branch operations.
If needed, supervise branch activities in the absence of, or in conjunction with branch management team.
Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
If needed, be responsible for processing cash transactions and other customer service duties within the branch.
Perform other duties as assigned.