Bilingual Spanish/English Registered Nurse (RN)

Lyon-Martin Community Health Services • San Francisco, CA

64d • Onsite

About The Position

The Registered Nurse (RN) is responsible for providing clinically appropriate nursing care to Lyon-Martin clients within the scope of their license and credentials through clinic and telehealth visits, and phone communication. We expect the RN to act as a clinical leader, promoting holistic care, helping to grow the overall practice, and collaborating to optimize therapeutic outcomes. They are a critical member of the medical team, providing complex care management for patients with multiple chronic medical illnesses and behavioral health concerns, promoting team functioning and efficiency, and championing team-based care. The RN, along with all staff at Lyon-Martin, are expected to uphold and imbue in others a commitment to addressing racism, ableism, fatphobia, gender and sexual discrimination within the organization and our clinical practice.

Requirements

• Graduation from an accredited school of nursing
• Possession of a valid California license as a registered nurse
• Bilingual in Spanish and English
• Two years of direct patient care experience; one year in ambulatory care and/or a community health center preferred
• Possession of BLS/CPR certification
• Experience with electronic medical records
• Comfortable working with, and committed to serving, safety net populations
• Experience with and commitment to harm reduction and trauma informed care
• Experience working with lesbian, bisexual, transgender, non-binary, gender non-conforming, and intersex clients
• Commitment to working in an environment offering abortion services and the full scope of pregnancy options counseling
• Experience working with populations with varying disabilities, racial, ethnic and cultural backgrounds and economic statuses
• Experience working with clients who do sex work, those experiencing homelessness, people who have challenges with mental illness and/or are using substances, those of with a history of incarceration, people of varying ages

Nice To Haves

• Strong phlebotomy skills

Responsibilities

• Possesses strong clinical knowledge of and commitment to healthcare for trans, non-binary gender non- conforming, and intersex people, LGBQ communities, and cis-gender women
• Provides patient care in accordance with clinical protocols and standing orders, guided by trauma-informed and harm reductionist principles
• Applies motivational interviewing techniques to engage escalated patients and facilitate their care
• Provides triage and nursing guidance to patients presenting in person or by phone with medical concerns
• Facilitates clinic functioning and efficiency by taking responsibility for additional patient assessments or medical assistant functions (e.g., phlebotomy, rooming, vitals, etc.)
• Works as part of a patient panel team with Primary Care Provider, Medical Assistant and Care Coordinator
• Provides timely care coordination and management for medically complex patients (e.g., hospital transfer care coordination, procedure coordination)
• Assists with prescription issues, including submitting and following up on prior authorizations and helping trouble shoot pharmacy issues
• Complies with all aspects of Lyon-Martin Policies and Procedures applicable to Staff members as well as all agreements with insurers and other entities that contain provisions applicable to or affecting the duties and responsibilities of Medical Staff; and all applicable statutes, regulations, governmental agency guidelines, and non-governmental oversight body requirements that place requirements on Lyon-Martin
• Provides clinical leadership to support staff, including medical assistants, patient care coordinators, front office staff, and receptionists
• Participates in training medical assistants, nursing students, fellows, and volunteers as needed
• Incorporates constructive feedback into behavior change; participates as an active member of the care team through case-conferencing and other collaborative work
• Demonstrates comfort in changing systems, champions change, and leads change processes
• Attends continuing professional education programs, at the request or with the approval of supervisor
• Completes mandatory trainings within deadlines
• Assists in continuous quality improvement through on-going problem/needs identification and problem solving and as requested, acts as change champion or lead in improvement activities
• In conjunction with Director of Nursing, Director of Clinic Operations, and Medical Director, assures organizational readiness for accreditation surveys and ongoing monitoring and reporting of conformance to quality within the clinic
• Works closely with staff collecting and reporting contractual data as necessary
• Meets benchmarks for applicable quality indicators as noted in the annual quality management plan, including the maintenance of current productivity standards, cycle times, no-show rates, and landing times
• Supports the quality assurance of medication supply, vaccine management, dispensary, point of care testing, laboratory, infection control
• Acts as a liaison between clinical and non-clinical staff
• Keeps up to date with operational and procedural requirements
• Supports the interpretation of standards and processes to meet best practice standards established in the health services program
• Supervises students and volunteers as appropriate; maintains availability for various administrative/clinical duties as requested by supervisor (e.g., case presentations; in-service training to staff; represents Lyon-Martin at and/or attends professional conferences; leadership/consultation to committees; attendance/speaking at fundraising/community events, etc.)
• And other duties as assigned

Benefits

• Employees regularly scheduled for 16 hours or more per week are eligible for full benefits, including 100% employer paid Platinum level medical plans for both employees and their minor dependent(s), Premium dental, vision, life and acupuncture/chiropractic plans, as well as an up to 3% 403b match and access to pre-tax health, dependent care and commuter benefits, as well as professional development funds.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees