Bilingual Spanish eMarketing Specialist

Teleflora•Oklahoma City, OK

1d•Hybrid

About The Position

We are looking for our Bilingual SpanishceMarketing Specialist position. We’ve been a part of The Wonderful Company family since 1979, with a nationwide network of florists we’ve become the world’s largest flower delivery service. With more than 10,000 member florists in North America, we lead the industry by working directly with our florists to hand-arrange and hand deliver every bouquet! We’re a sustainable network of locally owned florists. Teleflora provides innovative marketing, education and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door. The eMarketing Specialist supports our member florist websites by supporting our eMarketing Counselors and the larger eMarketing department. This person assists in onboarding our eFlorist members in to our marketing programs, and provides basic digital marketing support. Our eMarketing team partners with digital team members to execute enhancements to our florist’s digital presence, improving their reach, building brand awareness and increasing conversions. This is a great position for someone wanting to start career in digital marketing, will be exposed to a variety of digital marketing disciplines including Search Engine Optimization, Local Search Strategies, Paid Search Advertising, Social Media, Website UX and more. Heavy phone customer service experience preferred. The eMarketing Specialist serves as a subject matter expert for all things local, including Google Business Profiles and local search optimization, and is responsible for helping member florists maximize their visibility and traffic in their local area. This person will be familiar with Teleflora marketing programs, eMarketing optimization efforts and internal site search improvements to help develop and deliver a superior digital experience for eFlorist websites. Primary responsibility of this position is to provide onboarding and marketing support to our eFlorist members. An eMarketing Specialist counsels new and existing shops on the marketing capabilities of their eFlorist website and eFlorist marketing programs, offering relevant improvement recommendations based on the shop’s particular needs. You may from home with one day per month working in the Oklahoma City, OK office. Working from home is voluntary and the option to work in the office each day is available.

Requirements

Fluent in English and Spanish
Interest in digital marketing, including SEO, SEM, content marketing, social media marketing and business analytics
Must communicate well via phone and email
Excellent organizational skills and ability to manage multiple simultaneous projects and resources
Demonstrated capability to work independently on assigned accountabilities
Desire to explain, teach, coach and generally enable our customers to use eFlorist and other tools to achieve meaningful results for their websites over the long-term
Excellent customer service skills with a bias for resolution, requiring the ability to identify the root of a problem/opportunity and provide customers with impactful solutions
Desire to learn and grow digital marketing knowledge and experience in fast-paced, technology driven environment
High School diploma or equivalent

Nice To Haves

Heavy phone customer service experience helpful
Experience working with small/medium businesses preferred
1+ years of digital marketing experience preferred
Previous customer support experience preferred

Responsibilities

Assist in the onboarding of new eFlorist members via one-on-one training on the website platforms and eFlorist marketing programs
Provide support to eFlorist marketing programs and digital marketing-specific website requests
Have a working knowledge and willing to learn a wide range of topics, including search engine optimization, paid search marketing, blog implementation, link-building, etc. with ability to work independently
Add spirit and thoughtful leadership to our team of passionate search engine marketers
Develop insightful, thorough recommendations to improve technical, design, content, on-page and off-page optimization elements
Manage day to day client relationships through conference calls and presentations
Design and deliver training classes to various internal and external groups on occasion
Assist with various eFlorist digital marketing and website projects
Additional duties as assigned

Benefits

Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: 24/7 online physician consultations virtual mental health resources life coaching engaging employee community groups cash rewards for healthy habits and fitness reimbursements library of on-demand fitness videos
Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Make a difference with Wonderful Giving , allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

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