Bilingual (Spanish) Certified Diabetes Care and Education Specialist

Cecelia Health • Fayetteville, NC

409d

About The Position

The Bilingual (Spanish) Certified Diabetes Care and Education Specialist (CDCES) at Cecelia Health is a part-time, independent contractor role focused on providing diabetes education and support to patients. The position aims to improve patient adherence and health outcomes through effective communication and motivational interviewing techniques. The CDCES will work remotely, establishing rapport with a diverse patient population and meeting program metrics and quality requirements.

Requirements

• Must have a current certification as a Certified Diabetes Care and Education Specialist from the National Certification Board for Diabetes Educators (NCBDE)
• Must be fluent in Spanish
• Proven experience utilizing motivational interviewing to provide positive behavior change
• Demonstrated ability to receive constructive feedback and then incorporate it into patient calls to drive performance
• Must have a home office for private patient conversation along with high-speed internet
• Able to work independently and manage time efficiently
• Must be comfortable utilizing advanced technology (Electronic Medical Records, Microsoft Office, scripting applications, device data, etc.)
• Demonstrated ability to recognize patient needs and adapt communication techniques to best serve a diverse patient population
• Must have a flexible schedule and be able to commit to a minimum of 20 hours per week to accommodate patients
• Cannot hold full-time employment elsewhere

Responsibilities

• Provide diabetes education support to patients with the goal of improving adherence and health outcomes
• Quickly establish rapport and therapeutic alliances via phone with a diverse population of patients
• Produce behavior change among patients using motivational interviewing techniques
• Present online webinars
• Consistently meet call metrics while also meeting quality requirements
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed