Bilingual Spanish Case Manager, Voltaire Villas - Enlightenment

The People Concern • Los Angeles, CA

112d

About The Position

The Bilingual Spanish Case Manager at Voltaire Villas supports Clients’ housing stability, self-sufficiency, and community integration through evidence-based practices such as harm reduction, housing first, and trauma-informed care. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, the Case Manager implements interventions to support housing retention and coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.

Requirements

• Proficient Spanish Language skills to engage with monolingual Spanish-speaking clients.
• High School Diploma or GED or Equivalent.
• Valid Driver’s license, reliable car, auto insurance, and an acceptable driving record.
• Willing and able to transport Clients in personal vehicle.
• Demonstrated knowledge of case management, preferred.
• Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.

Nice To Haves

• Bachelor’s degree preferred.
• Minimum two years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions.

Responsibilities

• Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).
• Develop relationships with Clients focusing on facilitating independence and maintenance of improved physical and mental health.
• Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients’ treatment team.
• Engage Clients and implement interventions emphasizing Client choice, harm-reduction, and psychosocial rehabilitation.
• Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
• Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
• Complete quarterly collaborative goal plans with Clients targeting areas that will improve quality of life and health outcomes.
• Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases.
• Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
• Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
• Assist Clients in applying for and obtaining all benefits to which they are entitled.
• Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, and other local resources.
• Directly transport Clients in personal vehicle to various agencies and healthcare providers.
• Support Clients by teaching and modeling life skills such as budgeting, housekeeping, meal preparation, and appointment scheduling.
• Communicate effectively with property managers and other third party partners.
• Work cooperatively with multidisciplinary team including participation in weekly staff meetings and trainings.
• Adapt workload as directed by supervisor in response to funder expectations.
• Perform other duties as assigned.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 403(b) Retirement plan
• Employee Assistance Program (EAP)
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees