Bilingual Spanish Call Center Representative

Coworx Staffing • Newark, NJ

407d • Onsite

About The Position

The Bilingual Spanish Call Center position at CoWorx Staffing Services is a temp-to-hire role focused on providing exceptional customer service to clients and business partners. The role requires multitasking abilities and effective problem-solving skills to handle customer inquiries and complaints professionally. This position is onsite in Newark, NJ, with a middle shift schedule.

Requirements

• High School diploma or GED
• Bilingual Spanish is a must
• Experience in a call center environment
• Basic computer skills

Responsibilities

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess and resolve problems or issues
• Monitor progress of delivery routes

Benefits

• Health coverage
• Dental coverage
• Vision coverage
• 401(k)
• Disability Insurance
• Life Insurance
• Critical Illness with Cancer Benefits
• Behavioral Health
• Accidental Insurance
• Weekly on-time pay checks
• Employee referral program
• Peak season pay rates
• Raffles and contests
• Awards
• Safety team support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED