Bilingual Services Coordinator (Bilingual in Spanish)

State of Massachusetts • New Bedford, MA

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About The Position

The Bilingual Services Coordinator at the Department of Developmental Services (DDS) in New Bedford, MA, is responsible for monitoring the safety and wellbeing of individuals with intellectual and developmental disabilities. This role requires proficiency in both Spanish and English to advocate for the rights of individuals and implement support services effectively. The coordinator will maintain regular contact with individuals, families, and service providers, ensuring that support plans are developed and monitored in accordance with DDS regulations.

Requirements

• Bilingual in Spanish and English, able to speak, read, and write proficiently.
• At least three years of full-time or equivalent part-time professional experience in human services work or social work, or a combination of education and experience.
• Familiarity with Microsoft programs and Home and Community Services Information System (HICSIS).
• Experience working with individuals who are Deaf and Hard of Hearing and/or have Intellectual Disabilities.
• Ability to utilize American Sign Language and/or bilingual skills.

Nice To Haves

• Skills using communication styles and/or augmentative communication systems.

Responsibilities

• Monitor DDS funded and auxiliary funded programs.
• Maintain regular contact with individuals, families, and providers.
• Travel to individuals' homes, programs, and outside meetings.
• Coordinate, facilitate, and monitor the development and progress of support plans per DDS regulations.
• Utilize the communication methods needed for assigned caseloads.
• Provide outreach and coordinate referrals to community services and other state agencies.
• Provide up-to-date record keeping - both electronic and hard copy; maintain documentation for waiver or non-waiver services.

Benefits

• Comprehensive employee benefits package including health insurance, retirement plans, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees