Bilingual Senior Resolution Coordinator, Contact Center (French and English)
Walmart•Bentonville, AR
456d•$33,280 - $58,240•Remote
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About The Position
This fully remote position requires fluency in both English and French, focusing on customer service within contact center operations. The role involves providing accurate information to customers, managing escalated issues, and collaborating with stakeholders to improve processes. The candidate will utilize data analytics and visualization tools to enhance decision-making and ensure compliance with company policies while promoting a culture of diversity and inclusion.
