Bilingual Scheduling Specialist
About The Position
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: This is a BILINGUAL position, Spanish and English THE OPPORTUNITY A Scheduling Specialist is a vital member of the healthcare team and responsible for providing world-class customer service to clients. This position pays between $15.75-20.90/hr depending on experience
Requirements
- Knowledge of medical terminology or CPT or procedure codes.
- Articulate, personable, dependable, and confident with excellent communication skills.
- Customer service-oriented builds trust and respect by exceeding customer expectations.
- Intermediate proficiency in MS applications (Word, Excel & PowerPoint), experience with multiple computer systems, and use of dual screens.
- Able to multitask and work individually while applying critical thinking skills.
- High School Diploma Required – Associates Preferred
- 1-2 years of healthcare experience preferred
- Must be bilingual (English & Spanish)
- Certified Revenue Cycle Representative (CRCR) required within 9 months of hire
Nice To Haves
- Patient Access experience with managed care/insurance and Call Center experience is highly preferred.
- Customer Service experience is preferred.
Responsibilities
- Understanding admission, billing, payments, and denials.
- Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.
Benefits
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
