Bilingual Sales Advocate (62315)

Mobilelink USA LLC•Laredo, TX

1d•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is seeking a Bilingual Sales Advocate. This role offers unlimited earning capacity through lucrative commission plans and provides comprehensive training and tools for success. Sales Advocates are responsible for serving customers by understanding their needs and offering tailored solutions. The company provides a clear career path with potential for upward mobility into leadership roles. Employees may also be required to participate in occasional outside sales events, community engagements, or promotional activities to support customer acquisition, brand awareness, and business growth.

Requirements

Must be fluent in two or more languages, specifically English and Spanish for this position.
Possess clear communication skills.
Demonstrate a positive attitude and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
Must have reliable transportation to the location.
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy while maintaining a neat and professional appearance.
Ability to lift up to 10 pounds.
Ability to bend, squat, and stretch for purposes of inventory and stocking.
Required to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
Ability to work in a fast-paced environment.
Ability to follow instructions to completion.
Ability to problem solve under pressure.

Nice To Haves

A background in retail sales is helpful, but not required.
Strong Social Media presence preferred.

Responsibilities

Provide extraordinary customer service by being compassionate towards and understanding customer needs.
Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
Represent the Company and the Cricket brand with the utmost professionalism and courtesy.
Assist leaders with store operations and duties.
Achieve sales goals and KPIs (Key Performance Indicators).
Participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless.
Engage with customers at events.
Represent Cricket Wireless products and services at events.
Distribute marketing materials at events.
Assist with event setup or breakdown.