Bilingual Sales Advisor
About The Position
At Bergstrom Automotive, we are redefining the car buying experience by offering a transparent and straightforward sales process. Our unique approach eliminates traditional negotiations and provides our guests with a single point of contact throughout their entire purchasing process. We are seeking a guest-focused, enthusiastic, and knowledgeable Sales Consultant to join our team. In this role, you will guide guests through the entire car buying process, from initial contact to final delivery, ensuring a seamless and enjoyable experience. Your primary responsibility is to provide expert advice, understand guest needs, and offer them the best solutions without the pressure of negotiation.
Requirements
- Valid driver’s license with a clean driving record is required.
- Bilingual in English and Spanish is required.
- High school diploma or equivalent required
- Excellent communication and interpersonal skills, with a focus on building relationships and guest satisfaction.
- Strong organizational and time management skills.
- Ability to work in a fast-paced, team-oriented environment.
- Must be goal-driven, self-motivated, and possess a strong desire to succeed.
- Basic computer proficiency, including experience with CRM systems and Microsoft Office or Google Suite.
Nice To Haves
- a college degree in business or a related field is a plus.
- Previous experience in automotive sales, retail sales, or customer service is preferred but not required.
Responsibilities
- Guest Engagement: Serve as the primary point of contact for guests, building strong relationships and ensuring a positive experience from start to finish.
- Product Knowledge: Maintain a deep understanding of our vehicle inventory and brands, including features, pricing, and specifications, to effectively match guests with the right vehicle.
- Consultative Selling: Listen to guests' needs and preferences, offer tailored solutions, and provide clear, honest information to help them make informed decisions.
- Transparency: Present all pricing and financing options upfront, ensuring guests understand the value and benefits of our negotiation-free pricing model.
- Process Management: Manage the entire sales process, including vehicle selection, test drives, trade-ins, financing, and paperwork, all while maintaining a high level of guest satisfaction.
- Follow-Up: Provide ongoing support and follow-up after the sale, addressing any questions or concerns, and fostering long-term guest relationships.
- Collaboration: Work closely with other departments, including service and parts, to ensure a smooth handoff and exceptional overall experience for the guest.
Benefits
- Competitive Compensation
- Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
- Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
- Exclusive Discounts: Save on vehicles, service, and parts
- Financial Security: 401(k) plan with company match (for full-time team members)
- Work-Life Balance: Paid holidays (for full-time team members)
- Wellness Support:
- Wellness Program
- Free Team Member Clinic
- Access to a Free Health Coach
- Employee Assistance Program
- Team Recognition: Employee Referral Program
- Career Development: Ongoing training and opportunities for growth and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
