Bilingual RN Care Manager

Titanium Healthcare

21d•$80,000 - $95,000•Remote

About The Position

WE ARE TITANIUM HEALTHCARE Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just aren’t getting the medical care they need. We’re on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost. Join us in our mission! POSITION SUMMARY The RN Care Manager is an essential part of the ECM team. Enhanced Care management (ECM) is funded through California Advancing and Innovating Medi- Cal (CalAIM) and are programs that coordinate care by utilizing a person-centered approach to maximizing an individual’s health and life trajectory. ECM services are medically appropriate and cost-effective alternatives to services covered under the state plan. All potential ECM members must be enrolled in the Inland Empire Health Plan (IEHP). Titanium outreaches and engages to promote services, enroll members in the ECM program, and provide services intended to improve social and physical determinants of health. Members remain in the ECM programs until they no longer need or decline services. ECM services consist of a care team providing in-person care management and care coordination that aims to ensure services are available from managed care providers for members who are frequent utilizers of health services and individuals experiencing homelessness. The program is designed to leverage existing community care management, sustainability, housing transition, navigation, infrastructure, and experience. WHERE YOU’LL WORK This position is remote and is based out of California. Standard business hours are Monday through Friday from 8:00 am to 5:00 pm.

Requirements

Fluent in English (written and verbal), Bilingual in Spanish
Excellent verbal and written communication skills, including the ability to convey and exchange information in a clear and concise manner
Adequate hearing and vision (with corrective devices if necessary) to conduct assessments and documentation
Ability to identify problems and use logic and related information to develop and implement solutions
Excellent organizational skills and attention to detail
Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures
Ability to communicate clearly in-person, by phone, and electronically
Frequent use of computers, keyboard, and handheld/mobile devices
Competent with computers, email, virtual platforms, and Microsoft Office based programs
Ability to type for extended periods
Must be able to remain in a stationary position
Ability to lift, carry, push, or pull up to 20–25 pounds (e.g., laptop bag, forms, mobile equipment)
Commitment to maintaining patient confidentiality and adhering to ethical standards in healthcare practice
Ability to maintain professionalism and safety in diverse environments
A valid, unrestricted CA state RN license
Minimum 1+ years of experience as an RN working in a healthcare setting, such as a medical clinic or acute care hospital
Experience using an EHR/EPM
Distraction-free home workspace with a secure internet connection

Nice To Haves

Prior experience using eClinical Works (eCW)
Care management experience preferred
Valid BLS certification from the American Heart Association
Valid CPR Certification

Responsibilities

Facilitate access to primary care and behavioral health providers, as needed
Responsible for working effectively with and as part of Titanium’s interdisciplinary team to provide high quality and effective care management to members
Engage members in skilled therapeutic interactions to promote health behaviors and/or other behavioral health interventions within scope of practice
Coordinate care using resource linkage and partnering with other professionals and organizations in the community to ensure quality of care for members
Provide seamless transition of care that meets IEHP’s requirements for post ER visits and hospitalizations
Complete regularly scheduled follow-up visits
Provide care coordination through phone calls, emails, messages, updating calendars, scheduling appointments, data entry, and attending meetings
Support the Behavioral Health Care Manager, Community Health Worker, and Care Coordinator with delegated tasks
Collaborate on member care issues with other ECM care team members
Participate in weekly systematic case reviews and ad hoc case reviews
Consult with the Clinical Nurse Leader and/or the Behavioral Health Care Manager before taking any clinical action
Strategize to engage members in care and conduct motivational interviews
Provide health education to members within scope of practice
Initiate a care plan and complete all necessary assessments of healthcare plan guidelines
Understand and abide by all departmental and companywide policies and procedures
Perform other duties and projects assigned

Benefits

Make an impact: an organization who cares about its employees, communities, and the future of healthcare
Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself
Growth: opportunities to develop and grow your career with us
Community: you are encouraged to have a voice, share your opinions, and have an individual impact on the business
Paid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, reproductive loss, and therapy
Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model
Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan
Prioritize your mental health with unlimited therapy sessions funded 100% by Titanium Healthcare
Flexible Spending, Health Savings & Dependent Care Accounts
Life/AD&D insurance funded 100% by Titanium Healthcare
Supplemental Short-Term Disability
Employee Assistance Programs
Protect your pet(s) with Pet Insurance
401(k) plan