Bilingual Retail Store Associate
About The Position
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store Associates are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
Requirements
- Bilingual fluency in English and Spanish
- Review of criminal history is necessary
Responsibilities
- Work closely with wholesale and retail customers to determine their needs
- Answer customer questions about Sherwin-Williams products
- Recommend the right solutions
- Promptly resolve any customer concerns
- Ensure maximum client satisfaction
- Stay up-to-date with product features
- Maintain the high quality and visual standards of the products and store
- Achieve excellent customer service
- Consistently meet the store’s sales goals
- Contact with customers, which may include minors
- Access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value
Benefits
- Health benefits, such as prescription savings and virtual physician visits
- Retirement benefits
- Saving benefits
- Generous time away from work package, including vacation, holidays, and military leave
- 0-9 paid holidays throughout the calendar year (for part-time regular employees not covered by a collective bargaining agreement)
- Paid sick leave at an accrual rate of 1 hour per every 40 hours worked (for non-exempt employees who work within the state of Washington)
- Paid sick leave at a rate of 1 hour per every 30 hours worked (for employees who work within the city of Seattle, Washington)
- 4 workweeks (on a 12-month rolling calendar period) of paid Military leave for employees who are absent from work due to service in the uniformed services
- 5 days of paid Bereavement Leave following the death of an immediate family member
- 3 days of paid Bereavement Leave following the death of any other family member
- Paid vacation after their first year of hire consistent with Sherwin-Williams part-time vacation policy
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
