Bilingual Resource Advisor Part Time

Saint Peter's Healthcare System • New Brunswick, NJ

371d

About The Position

The Bilingual Resource Advisor Part Time will interview patients both inpatient and outpatient, to determine financial eligibility and screen for financial assistance. The advisor will counsel patients and/or families with empathy and concern and secure adequate resources for patients and families based upon assessed needs at the time of the interview. Additionally, the advisor will maintain a complete, accurate and systematic set of records for all financial transactions on all indigent patients and diligently and efficiently navigate systems essential for financial screenings.

Requirements

• Experience in public contact work, preferably involving interviewing.
• Healthcare billing experience preferred.
• Knowledge of Charity Care, NJ Medicaid Program, HIPAA, and EMTALA preferred.
• High level of interpersonal skills to perform accurate and effective interviews.
• Ability to remain calm and professional when interviewing and advising patients and families during periods of stress.
• High level of analytical abilities necessary to assess patient needs while following policies, rules, and regulations.

Nice To Haves

• Bilingual (English/Spanish) strongly preferred.
• Flexibility to cover other sites as needed.

Responsibilities

• Interview patients both inpatient and outpatient to determine financial eligibility and screen for financial assistance.
• Counsel patients and/or families with empathy and concern and secure adequate resources for patients and families based upon assessed needs.
• Maintain a complete, accurate and systematic set of records for all financial transactions on all indigent patients.
• Diligently and efficiently navigate systems essential for financial screenings.

What This Job Offers

• Job Type: Part-time