Bilingual Rental Assistance Specialist
About The Position
Are you passionate about making a difference in your community? Join our team as a Rental Assistance Specialist and play a pivotal role in providing essential support to those in need. With your skills in organization, data management, and communication, you'll be the backbone of our housing initiatives, ensuring that every client and landlord interaction leads to positive outcomes. Embrace the opportunity to work with diverse populations and promote equity in housing—apply today to become the cornerstone of change! Location: Bend NeighborImpact Housing Overview NeighborImpact's Housing program offers crucial assistance to individuals and families in need within Crook, Deschutes, and Jefferson counties, as well as the Confederated Tribes of Warm Springs. The program can provide eviction prevention and deposit assistance, prioritizing applications based on need rather than a first-come, first-served basis. We value the respect and dignity of all. We aim to create a space that is physically and emotionally safe for all, regardless of race, ethnicity, nationality, religion, gender, gender identity, or sexual orientation. Overview of Key Duties and Responsibilities: The Rental Assistance Specialist is a vital, onsite role focused on facilitating housing assistance services.
Requirements
- High School diploma or GED required
- Advanced proficiency communicating in Spanish, both speaking and writing required
- Valid driver’s license
- Proof of current auto insurance
- Access to reliable transportation
- Satisfactory criminal background check
Nice To Haves
- AA or equivalent certification preferred
- Intermediate proficiency with computer and phone systems including MS Office programs, email, voicemail and office equipment preferred
- Minimum two years on the job experience in customer service preferred
Responsibilities
- managing client intake schedules
- data entry
- effective communication with clients and landlords
- document collection for rental payments
- maintenance of payment tracking
- assist with program-related assessments
- provide general support
- work with diverse populations
- commitment to cultural responsiveness and equity
- interaction with clients, property owners, partners and the public
Benefits
- 100% premium paid Medical, Dental, Vision and Life Insurance
- Agency paid Retirement plan (up to 6%)
- almost 2 weeks of vacation time accrued in your first year
- 14 paid Holidays annually
- separate sick leave accrual
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
