About the position
AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. Pharmacy Technicians in our Patient Care team spend their day talking with patients, doctors, and facilities on the phone, processing prescriptions and working amongst multiple pharmacy software systems. They ensure that patient orders are properly prepared and meet clinical requirements prior to medication fulfillment. This is an office based, cubicle environment, allowing the Pharmacy Technician to provide an exceptional over the phone patient experience. ExactCare Pharmacy provides a fast-paced, high-energy environment, allowing Pharmacy Technicians to excel in many areas with a focus on phone-based pharmacy work.
Responsibilities
- Providing exceptional customer service experiences each day in a phone based environment.
- Utilizing sound drug knowledge to effectively assist patient questions over the phone.
- Processing prescription information with speed and accuracy.
- Responsible for billing patient medications accurately.
- Maintaining patient records with strong attention to detail and confidentiality.
- Serving as a liaison between the clinical pharmacists and other medical professionals on patients behalf.
- Performing in a high volume, fast paced environment to ensure orders are processed in a timely manner and meet clinical requirements prior to fulfillment.
Requirements
- Must be 18+ years of age.
- High school diploma /GED required.
- Prior experience in a pharmacy setting, preferred.
- Must hold a current CPhT with the Ohio Board of Pharmacy and be willing to register with the Ohio Board of Pharmacy.
- Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate, required.
- Ability to perform in an office-based setting that requires sitting in a cubicle 90% of the time.
- Ability to work Monday through Friday 9am to 5:30pm EST.
- Ability to conduct business in English and Spanish.
Benefits
- Medical, dental, and vision coverage effective 1st of the month following date of hire.
- Flexible spending.
- Company-paid life insurance and short-term disability.
- Voluntary benefits.
- 401(k).
- Paid Time Off.
- Paid holidays.
