BILINGUAL REGISTRATION REPRESENTATIVE

Christ Community Health Services • Memphis, TN

76d

About The Position

At CCHS, our goal is to grant equal access to healthcare no matter the economic, social or employment status of our patients. We aim to provide superior patient care! If you have a passion for helping people, for mission work and would like to combine that passion with your clinical skills, this may be the position for you. We offer competitive pay, great benefits with a culture to match.

Requirements

• High school diploma.
• Bilingual with two to four years of clerical experience, preferably in a medical setting.

Responsibilities

• Greets patients. Answers questions from patients, when possible, or refers questions to appropriate alternative source.
• Facilitates completion of registration forms.
• Obtains updated patient demographic information and enters it into the practice management information system.
• Verifies insurance and PCP selection, if applicable.
• Establishes method of payment and collects co-payment(s), deductibles and payment for insurance and/or sliding fee.
• Schedules some outpatient tests and procedures dictated by providers in accordance with insurance company guidelines.
• Completes Daily Activity Reports at the end of the business day.
• Counts monies collected and totals cash drawer at the end of each business day.
• Schedules appointments via computer scheduling system, taking into account doctors’ weekly schedules, including on-call schedules.
• Takes detailed phone messages for administrators, physicians, nurses, and other staff members, including date, time, and operator’s initials; emails messages to nurses from physician offices.
• Schedules appointments and makes reminder calls for patient appointments and recall services within the health centers and dental centers.
• Answers and routes all incoming telephone calls, ensuring callers are directed to appropriate location properly and quickly; uses overhead paging system effectively, when needed.
• Performs other duties as required.

Benefits

• Competitive pay
• Great benefits
• Supportive culture

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees