Bilingual Referral Coordinator

CenterWell•El Paso, TX

11d•Onsite

About The Position

Become a part of our caring community and help us put health first The Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Referral and Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. Use your skills to make an impact

Requirements

2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
Experience with Payor Portals
Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
Proficient with medical terminology
Experience with Electronic Medical Records
Excellent professional communication abilities, at all levels within the organization and with patients, at all times
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice To Haves

Bilingual English/Spanish
Knowledge of ICD 10 and CPT coding
Referral experience
Medical Assistant or Professional State Certifications related to healthcare

Responsibilities

schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office.
gathers and communicates all relative information and preparation instructions to patient and referring providers.