Bilingual Receptionist Specialist

NeighborImpact • Bend, OR

2d • $23 • Onsite

About The Position

NeighborImpact is looking for a bilingual receptionist to welcome clients, manage office operations, and provide essential support in both English and Spanish. Help build a stronger community and come to work for one Oregon’s 100 Best Non-Profits! Location: Bend NeighborImpact Overview At NeighborImpact, we change lives by helping Central Oregon families access skills for success, family services, financial assistance, food, housing, weatherization and energy assistance, and more. Our values are Respect, Compassion, Collaboration, Accountability, Integrity, Excellence, Responsiveness, and Oriented towards positive change. Overview of Key Duties and Responsibilities: This position serves as the first point of contact at NeighborImpact’s Bend main office, providing professional reception and administrative support in both English and Spanish. Key responsibilities include managing daily front desk operations, welcoming visitors, offering information about NeighborImpact’s programs and services, answering and routing phone calls, processing mail, and handling office opening and closing procedures. The role also involves providing referrals to other community resources and offering Spanish interpretation and translation as needed to support client communication.

Requirements

• High school diploma or GED required.
• One-year office/administrative experience required
• Bilingual in English/Spanish required, both written and spoken
• Requires occasional lifting of up to 40 pounds, frequent sitting while working at computer and standing to operate various office equipment
• Notary certification required within 90 days of hire
• Valid driver’s license
• Proof of current auto insurance
• Access to reliable transportation
• Satisfactory criminal background check
• Current enrollment in the Oregon Child Care Licensing Division’s Central Background Registry (CBR)

Nice To Haves

• Experience in social services preferred

Responsibilities

• managing daily front desk operations
• welcoming visitors
• offering information about NeighborImpact’s programs and services
• answering and routing phone calls
• processing mail
• handling office opening and closing procedures
• providing referrals to other community resources
• offering Spanish interpretation and translation as needed to support client communication

Benefits

• 100% premium paid Medical, Dental, Vision and Life Insurance
• Agency paid Retirement plan (up to 6%)
• almost 16 weeks of paid vacation time total accrual during the first five years (increases after that)
• 14 paid Holidays annually
• separate sick leave accrual

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED