Bilingual Pet Admissions (Intake) Associate - Animal Shelter - Animal Welfare

Humane Colorado•Denver, CO

1d•$21 - $22

About The Position

Be a Voice for the Voiceless: Join Us as a Pet Admissions (Intake) Specialist Are you compassionate, calm under pressure, and passionate about animal welfare? Humane Colorado is looking for a Pet Admissions (Intake) team member to help welcome animals into our care. You’ll support patrons during emotionally challenging moments, gather intake information, and assist in animal evaluations, vaccinations, and care. This is a people-and-pets role, perfect for someone who wants to make a meaningful impact in their community every single day. Sé la voz de quienes no pueden hablar: Únete a nuestro equipo como Especialista en Admisión de Mascotas (Ingreso) ¿Eres una persona compasiva, que mantiene la calma bajo presión y siente pasión por el bienestar animal? Humane Colorado está buscando a un/a integrante para el equipo de Admisión de Mascotas (Ingreso) que ayude a dar la bienvenida a los animales que entran a nuestro cuidado. Brindarás apoyo a las personas durante momentos emocionalmente difíciles, recopilarás información de ingreso y colaborarás en evaluaciones de los animales, vacunaciones y cuidados generales. Este es un puesto enfocado tanto en las personas como en las mascotas, ideal para alguien que desea generar un impacto significativo en su comunidad todos los días. Purpose of Position: Provide assistance and compassionate care to patrons relinquishing animals to the shelter. Process animal intakes and/or evaluations to determine next steps for placement.

Requirements

Ability to accomplish multiple tasks and maintain flexibility in a dynamic work environment
Strong interpersonal communication skills
Excellent verbal and written communication skills
High school diploma or equivalent
Handle and restrain animals of various sizes, weights, and temperaments.
Subject to animal bites or scratches.
Work performed in high noise level areas.
Exposure to cleaning chemicals, fumes, dust, animal dander and bodily fluids.
Physical efforts require constant bending, stooping, standing, climbing stairs, and walking.
Frequent lifting of animals and objects with reasonable accommodation.

Nice To Haves

Professional experience in animal welfare/working with animals
Knowledge of veterinary care/animal health
Training in social work/communications
Experience providing high level service to customers
Excellent organizational skills with strong attention to detail
Demonstrated ability to work in a fast-paced environment
Proficiency in Microsoft Office programs
Experience working with Chameleon database

Responsibilities

Delivery high-level customer service to the organization’s patrons
Provide daily animal relinquishment and stray intake services
Interview patrons to gather information to create animal records in Chameleon database
Manage emotionally difficult situations with strong communication skills
Prepare and reconcile statements of daily financial transactions
Provide end-of-life care for animals at their owner’s request
Safely handle, restrain, and move animals
Administer vaccinations and preventative medications
Process animal evaluations to assess health and behavior
Clean and sanitize evaluation and intake areas
Perform euthanasia and related tasks.
People Care People are the key to fulfilling our mission.
Making internal and external patrons and their needs a primary focus is expected in all situations.
This position interacts with and collaborates with employees at all levels of the organization.
Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and our business partners.
Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances.
Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns.