Bilingual Personal Banker

First National Bank Texas • Mesa, AZ

461d

About The Position

The Bilingual Personal Banker role involves providing exceptional customer service in a high-volume sales environment, primarily focusing on cash transactions and account management. The position requires effective teamwork and flexibility in scheduling, including evenings, weekends, and holidays, to meet business needs.

Requirements

• Six months of work experience in a retail or customer service environment preferred.
• Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• High school diploma, high school equivalency, or currently attending high school.
• At least 18 years of age.
• Must successfully pass background investigation according to company policy.
• Must be bilingual in English/Spanish.

Responsibilities

• Provide exceptional customer service involving receipt and payment of cash.
• Follow established policies in accordance with bank and supervisor's direction.
• Achieve monthly new account production goals as assigned by management.
• Process deposits and pay out funds according to bank procedures, ensuring accurate transaction recording and daily balancing.
• Receive cash and checks for deposit, verify amounts, and check endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into the computer and issue customer receipts.
• Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products to customers.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks as requested by supervisors related to bank functions.

What This Job Offers

• Job Type: Part-time
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED