Bilingual Pediatric Medical Assistant

University of ColoradoDenver, CO
100d$41,600 - $45,760

About The Position

The Bilingual Pediatric Medical Assistant will work collaboratively with our exceptional pediatric team, serving patients from infancy through young adulthood (ages 0–25). This role requires flexibility to support both pediatric clinic locations based on operational needs. The ideal candidate will demonstrate cultural sensitivity and a strong commitment to supporting patients with limited access to economic and healthcare resources, both in-person and remotely via phone or Tele-Health platforms such as Zoom. Daily responsibilities include bilingual communication (Spanish and English), translating clinical terminology for patients and colleagues, and performing courteous patient check-in procedures using both in-person and virtual technologies. The MA will adhere to CDC guidelines during flu seasons and pandemics and maintain strict compliance with University and professional standards. Engagement with community partners—including public health agencies, specialty providers, hospitals, and other healthcare facilities—is expected. Participation in regular team huddles, meetings, and staff development sessions is required. The position also encourages ongoing professional growth through CU’s robust learning and development resources.

Requirements

  • Completion of an accredited medical assistant program.
  • Must be willing and able to obtain current BLS/CPR certification by date of hire.
  • Must be willing and able to speak Spanish and English on a daily basis to communicate clinical terminology and speak at a conversational level in a clinical setting.
  • Must be willing and able to remain credentialed and ensure credentialing materials stay current.
  • Must be willing and able to work until 8 pm on designated extended hours shifts as needed.
  • Availability to work weekends on an infrequent, rotating, as-needed basis.
  • Must be willing and able to work in a normal patient care environment with some exposure to biological hazards and infectious diseases.

Nice To Haves

  • Experience with or formal training in handling bloodborne pathogens.
  • Experience with or formal training in complying with OSHA Biohazard Safety Standards.
  • Experience working in a Federally Qualified Health Center and/or Patient-Centered Medical Home environment.
  • Experience with or formal training in retrieving imaging studies, querying patient record database.
  • Experience with injections, vaccine administration, and documentation.
  • Experience training new hires.
  • Experience with or formal training in phlebotomy and point of care testing.
  • Experience with or formal training in working with a population/subpopulation related to the job (pediatric).

Responsibilities

  • Utilize the Electronic Health Record (EHR) to measure and document vital signs and notify providers of out-of-range values.
  • Review and complete medication reconciliation.
  • Accurately document the patient’s chief complaint and health history.
  • Prepare and coach patients for provider examinations and assist providers with examinations and procedures, as needed.
  • Perform standard patient screening tests using apps and advanced technological tools for secure HIPAA-compliant communication workflow in the clinic.
  • Perform phlebotomy and follow safe lab procedures for the proper collection and handling of other lab specimens.
  • Perform basic wound care and first aid.
  • Provide patient education with regard to office policies, lab results, medications, diagnoses, treatment, plan of care, and follow-up phone calls.
  • Prepare, administer, and electronically document medications within scope with provider authorization.
  • Administer immunization, maintain immunization records, and complete annual immunization training within the timeline set by the supervisor.
  • Perform clerical and administrative duties regularly and as needed, including covering front desk staff and answering overflow incoming calls during absences and busy times.
  • Courteously answer phone and schedule appointments, fax and upload orders, internal and external records/reports, and prepare school documents for the provider's signature.
  • Work with the MA team to maintain supply inventory through tracking and stocking, including maintenance of sterilized instruments.
  • Fax prescriptions to the pharmacy as requested by providers and participate in insurance Prior Authorizations (PARs), as needed.

Benefits

  • Medical: Multiple plan options
  • Dental: Multiple plan options
  • Additional Insurance: Disability, Life, Vision
  • Retirement 401(a) Plan: Employer contributes 10% of your gross pay
  • Paid Time Off: Accruals over the year
  • Vacation Days: 22/year (maximum accrual 352 hours)
  • Sick Days: 15/year (unlimited maximum accrual)
  • Holiday Days: 10/year
  • Tuition Benefit: Employees have access to this benefit on all CU campuses
  • ECO Pass: Reduced-rate RTD Bus and light rail service
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