Bilingual (English/Spanish) Payroll & Benefits Manager/ NYC, Hybrid remote

AV Staffing Solutions • New York, NY

1d • $85,000 - $90,000 • Hybrid

About The Position

Our client is a privately held multi-entity organization that serves as the centralized corporate hub for a group of businesses in the seafood distribution, hospitality, restaurant, and retail sectors, is seeking a Bilingual Payroll & Benefits Manager to be part of the corporate team that supports all affiliated companies This organization operates in a fast-paced, service-driven environment and partners closely with operational leadership to support growth, efficiency, and operational excellence across all business units.

Requirements

• Bachelor’s degree in Human Resources, Finance, Business, or a related field preferred
• 3–5 years of payroll and benefits experience; multi-entity experience preferred
• Bilingual (English/Spanish) required, including the ability to support non-Spanish-speaking HR staff during employee interactions
• Strong knowledge of payroll laws and benefit regulations (ERISA, COBRA, ACA, HIPAA)
• Experience with ADP Workforce Now strongly preferred
• Strong Excel skills and ability to analyze data
• Exceptional attention to detail, accuracy, and follow-through
• Excellent communication and interpersonal skills
• Ability to handle sensitive and confidential information with discretion
• Proven experience improving processes and systems

Nice To Haves

• Prior experience in hospitality, food service, and/or warehouse environments is a plus

Responsibilities

• Payroll Administration
• Execute weekly payroll across multiple entities with accuracy and timeliness
• Validate earnings, commissions, bonuses, deductions, garnishments, and tax withholdings
• Monitor payroll accuracy and proactively identify trends, discrepancies, or issues
• Maintain detailed and confidential payroll records; ensure data integrity
• Partner with Finance on labor coding, payroll journal entries, and reconciliations
• Manage special payroll items including back pay, adjustments, garnishments, and one-time payments
• Prepare recurring and ad hoc payroll-related reports
• Serve as the primary point of contact for employee payroll inquiries
• Own and maintain payroll documentation, including Tip Sheets and related policies
• Coordinate and distribute W-2s; Administer and maintain payroll systems, primarily ADP Workforce Now
• Manage Work Opportunity Tax Credit (WOTC) filing, processing, and reporting
• Benefits Administration:
• Administer all employee benefit programs, including medical, dental, vision, life, disability, transit, and ancillary benefits
• Lead the Annual Benefits Renewal process in partnership with brokers and Finance
• Process benefit enrollments, changes, terminations, and carrier file feeds
• Perform weekly and monthly benefit billing reconciliations (medical, dental, vision, transit)
• Oversee COBRA administration
• Manage 401(k) and pension programs, including enrollments, loans, distributions, audits, and annual reporting
• Own Open Enrollment planning, system configuration, employee communications, and presentations
• Serve as the primary point of contact for employee benefit inquiries
• Leave & Claims Management:
• Administer all employee leave programs, including FMLA, Paid Family Leave (PFL), ADA accommodations, disability leaves, workers’ compensation, and personal leaves of absence
• File and manage claims, track cases, and maintain accurate documentation
• Serve as the primary point of contact for employees going out on or returning from leave
• Coordinate accurate pay and benefit continuation during leave periods
• Maintain leave calendars and internal notifications
• Compliance, Reporting & Auditing:
• Ensure compliance with federal, state, and local regulations, including ERISA, ACA, COBRA, HIPAA, IRS, OSHA, and DOL requirements
• Own ACA compliance, including monthly tracking and annual 1095-C review and distribution
• Monitor HRIS and payroll file feeds; manage troubleshooting and vendor escalations
• Oversee annual filings including Form 5500s, pension reports, and nondiscrimination testing
• Handle IRS follow-ups and inquiries; Conduct regular audits to maintain; HRIS and payroll data integrity
• Support Workers’ Compensation, pension, and 401(k) audits
• Manage NY Youth Action and other required compliance reporting
• Systems & Process Optimization:
• Administer HRIS and payroll systems, including reporting, setup, and configuration changes
• Identify opportunities to automate processes and strengthen internal controls
• Lead or support system upgrades, transitions, and new implementations
• Assist with HR technology maintenance, billing reconciliation, and employee system setup (including laptops, mobile devices, and other assigned technology)
• Contribute to continuous improvement initiatives across HR and Finance
• Additional Responsibilities:
• The Payroll & Benefits Manager may perform other related duties as business needs evolve.

Benefits

• $85,000–$90,000 annual salary with medical, dental, and vision coverage and a 401(k) with company match.
• Up to 20 days PTO (25 after year one), 56 hours paid sick time, plus life insurance, commuter benefits, EAP,
• employee discounts, and annual performance reviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager