Bilingual Patient Enrollment Specialist (Spanish/English)

Tandem Clinical Research • Metairie, LA

421d • $50,000 - $50,000

About The Position

The Bilingual Patient Enrollment Specialist at Tandem Clinical Research plays a vital role in the clinical trial process by supporting, facilitating, and coordinating the daily matching of patients to clinical studies. This position is essential for educating patients about study opportunities and ensuring they meet eligibility criteria. The specialist will work closely with investigators, study teams, and sponsors to guide potential participants through the enrollment process.

Requirements

• Bilingual in Spanish and English
• Bachelor's degree
• Experience in clinical trials
• Knowledge of medical terminology
• Proficiency in Microsoft Office

Responsibilities

• Manage the pre-screen process for incoming candidates to identify quality patients for study-specific trials.
• Collect and document patient medical history, medication list, family medical history, pending or planned surgeries, vacations, etc.
• Navigate the CTMS system, CRIO, to schedule patient screening visits, including rater, physician, and pharmacy time.
• Read and interpret study-specific protocols, specifically the Inclusion and Exclusion criteria, and relay this information to patients.
• Conduct cognitive or pain assessments based on the patient's study indication of interest.
• Submit monthly metrics on the number of prescreens conducted, screens scheduled, and number of screen fails.
• Manage upkeep of the prescreen log and submission of study-specific prescreen logs.
• Attend and contribute to weekly recruitment and clinical meetings.
• Communicate protocol issues to the study team, Clinical Lead, Site Director, Principal or Sub-Investigator.
• Collect initial neuropsychiatric or gastrointestinal and medical information by interviewing patients and accessing other appropriate sources.
• Perform clinical tasks including vital signs, height and weight, ECG, phlebotomy, specimen packaging, etc. as needed.
• Perform ad-hoc projects/tasks as needed.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree