Bilingual Patient Coordinator

Hero Practice Services • Wichita, KS

2d • $15 - $22

About The Position

Hero Practice Services is seeking a Patient Coordinator to ensure a positive first impression by efficiently executing front office processes including answering the phone, scheduling appointments, and collecting payment within a pediatric practice. Hero Practice Services is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With offices across the country, we have helped millions of children and young people gain access to the care they need since 2006. Working at Hero is both a career and a calling … join us, BE A HERO! This role has the unique opportunity to support the Heroes who actively serve the children and young people in our communities by improving their overall health and well-being.

Requirements

• Exhibit   strong   interpersonal skills, listen to patients ’ needs, and   possess a   friendly and outgoing demeanor  
• Working knowledge of Microsoft Office, including Word   and Excel; experience with eCW, and UKG software.  
• 3 months to one   year of administrative experience and/or previous healthcare scheduling experience
• Strong interpersonal skills and the desire for professional growth.
• Be organized and possess a superior knowledge of dentistry
• This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.

Responsibilities

• Greet patients upon arrival and schedule appointments
• Call patients regarding appointment confirmations, reminders, and cancellations
• Collect and process patient payments with efficiency and accuracy
• Coordinate patient flow by keeping the appointment schedule organized and full
• Maintain a clean, sterile, and patient-centric working environment.
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).

Benefits

• Monthly Bonus Plan.
• Medical, Dental, Vision, Retirement Savings Plan, Disability and much more!
• Professional Advancement Opportunities in an established, growing health care group.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed