Bilingual Part-Time Retail Sales Associate

Cox Communications • Phoenix, AZ

140d • $14 - $22

About The Position

Cox Communications is looking for a Retail Sales Associate who creates phenomenal customer service experiences. This role involves connecting customers with Cox's technology, products, and services while driving sales and ensuring customer satisfaction. The position requires working some evenings, weekends, and holidays, and reporting to the Store Manager and Assistant Store Manager.

Requirements

• Minimum: HS diploma/GED or up to 2 years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach.
• Ability to build relationships and adapt to a diverse customer base.
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment.
• Ability to be mobile within the store for long periods of time.
• Computer literacy with an aptitude for learning communication products, services, and accessories.
• Willingness to work a flexible schedule including weekends, evenings, and holidays.
• Ability to lift 25-50 pounds to help manage stock room inventory.

Nice To Haves

• Some college experience with a focus in sales, business, and/or management.
• One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.).
• Experience selling Wireless/Mobile products.
• Fluency in Spanish, both written and spoken.

Responsibilities

• Explain and demonstrate product capabilities and offer suggestions based on customer's wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of the retail store.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of current Cox products and competitor offerings by participating in training classes.
• May be required to work in other locations in the same geographical area.

Benefits

• 401k with company matching.
• Comprehensive medical benefits.
• Free Internet and other Cox discounted services.
• Tuition reimbursement for academic pursuits.
• Adoption assistance.
• Paid time off to volunteer.
• Childcare and eldercare resources.
• Pet insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: High school or GED