Bilingual Parent Support Specialist (Full-Time)

Catholic Charities • San Antonio, TX

87d

About The Position

The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love. The Parent Support Advisor will supervise pregnant and parenting mothers ages 18+ years old and their children ages 0-3 years old within the Guadalupe Home Program, setting appropriate trauma-informed behavioral limits within a safe and caring environment. The Parent Support Advisor is authorized to take reasonable action necessary to carry out responsibilities assigned as long as such actions do not deviate from established organizational policies and are consistent with program guidelines and sound professional judgment.

Requirements

• High School Diploma or GED required.
• Prefer experience working with families and children, support services, and/or shelters.
• Required to have a clean driving record and proof of insurance to drive agency vehicle or to transport residents in agency vehicles to events as needed.
• Reliable transportation.
• Valid driver license.
• Valid vehicle insurance.
• Bilingual English/Spanish preferred.
• Experience with computer software and general office machines (i.e., Microsoft Office software preferred).
• Must be detail oriented, organized, self-motivated, work well independently and on a team.
• Must have good written and verbal skills.
• Must have good critical thinking and problem-solving skills.

Responsibilities

• Pass TPCN Counselor Certification exam with 80% or better annually/as required.
• Properly bill TPCN and/or other agency utilized systems provided to residents.
• Knowledgeable of Guadalupe Home’s Resident Rules & Guidelines.
• Issue write-ups for residents that violate the Rules & Guidelines for Guadalupe Home.
• Complete all required professional development assigned in a timely manner.
• Maintain a clean driving record.
• Teach constructive behavior and social skills.
• Teach basic parenting skills.
• Teach realistic problem-solving behaviors and life skills.
• Teach good personal hygiene skills.
• Reinforce positive behavior by providing healthy, positive incentives for residents and children.
• Oversee daily chores and room checks.
• Ensure cleanliness of all common areas.
• Update daily logs, both written and electronic such as volunteer logs, medication logs, In-kind donations.
• Assist with implementation of social and recreational activities for residents.
• Adhere to safety training and protocols on a daily basis, taking precautionary measures to ensure the safety and well-being of self and others.
• Protect the confidentiality of any information or material obtained in the service with the organization.
• Adhere to the Code of Conduct and the Faith and Moral.
• Adhere to the Code of Conduct and Employment Policy.
• Take a solution-oriented approach in interactions and undertakings.
• Promote collaboration and commitment to the Mission and Vision of the organization.
• Perform other duties as assigned by supervisor.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 501-1,000 employees