Bilingual Outreach and Enrollment Specialist - High School Focus

National Louis University • Wheeling, IL

101d • $47,365 - $66,311

About The Position

National Louis University is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students. As an Outreach and Enrollment Specialist, you will be responsible for conducting recruitment activities that provide prospective students with a high-touch holistic customer-focused experience through the enrollment pipeline. You will support students through the college access process and build authentic relationships with a variety of stakeholders. The current position opening is for the Northwest Suburban territories, primarily serving students for our Wheeling campus.

Requirements

• Bachelor's degree, strongly preferred.
• Bilingual in Spanish, strongly preferred.
• Minimum of 1 year of experience in a sales or customer service related position.
• Working knowledge of technology including Microsoft Office Systems, CRMs (i.e. Salesforce), and social media tools.
• Ability to travel throughout the suburbs and city of Chicago.
• Ability to work periodic evenings and weekends as needed.
• Engaging communication style (both verbal and written).
• Goal oriented with the ability to manage multiple priorities at once.
• Thrives in a collaborative team environment.

Responsibilities

• Build and maintain relationships with high school leadership and critical personnel within an assigned territory of schools.
• Conduct outreach activities and events to promote National Louis University within the high schools.
• Maintain records of all activities and key contacts.
• Conduct presentations to groups of high school students in their classrooms to promote inquiries and applications.
• Host on-campus events for students including open houses, admit day, orientations, and start of class.
• Conduct individual student appointments and group admissions events to guide prospective students through the enrollment process.
• Monitor systems tasks list to ensure all inquiries and tasks are completed in a timely manner.
• Accurately document and record each contact using the CRM system.

Benefits

• Health Insurance benefits
• Retirement benefits
• Paid Time Off
• Educational Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree