Bilingual Onsite Coordinator

Masis Staffing • Braintree, MA

393d • $42,000 - $46,000

About The Position

The Bilingual Onsite Coordinator is responsible for managing the relationship between the client and temporary associates, ensuring a positive client experience while overseeing daily operations. This role involves monitoring attendance, facilitating onboarding, and maintaining compliance with company policies. The coordinator will also supervise employees, conduct orientations, and act as a liaison to resolve productivity challenges.

Requirements

• 1 year of recruiting/staffing experience (preferred)
• 2 years of customer service experience (required)
• 2 years of computer experience (required)
• 2 years of office experience (required)
• Bilingual in English and Spanish (required)
• Reliable transportation to commute to Braintree, MA 02185 (required)

Responsibilities

• Work directly with the client and associates to ensure that the overall client experience is consistently delivered.
• Monitor and record daily attendance, absences, and tardiness, addressing any issues promptly with both employees and client supervisors and managers.
• Facilitates the onboarding process for new temp associates, including orientations, training sessions, and ensuring compliance with company policies and procedures.
• Maintains a one-to-one relationship with the department leads, supervisors, and management team.
• Attends and participates in client-required meetings (i.e. training, forecasting, safety, etc.).
• Grow the relationship by providing creative solutions regarding your contingent workforce.
• Effectively supervises Masis employees to ensure optimum working conditions, compliance, recordkeeping, production, and good employee relations.
• Conducts new hire orientations, safety protocols and any exit interviews.
• Run required reports, including daily on-premises, billing reports, total hours, approaching OT, etc.
• Act as a liaison between temporary associates and the client to resolve challenges regarding productivity and/or other areas.
• Manages new candidate generation and job order generation through Masis Staffing Solution CRM Software.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed