Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams • Pigeon Forge, TN

4h • Onsite

About The Position

The Customer Service Specialist will work full-time at Sherwin-Williams stores within a 25-mile radius of Store #701991, located at 239 Wears Valley Rd., Pigeon Forge, TN 37863. This role involves close interaction with wholesale and retail customers to understand their needs, provide information about Sherwin-Williams products, and recommend suitable solutions. Specialists are also responsible for resolving customer concerns promptly, ensuring high client satisfaction, staying updated on product features, and maintaining the quality and visual standards of products and the store. The position requires achieving excellent customer service while consistently meeting sales goals. Sherwin-Williams aims to inspire and improve the world through its paints, coatings, and innovative solutions, and invests in its employees' lives, careers, and connections through various rewards, benefits, and opportunities for growth and development within an inclusive team.

Requirements

• Bilingual (Spanish)
• Ability to work at stores within a 25-mile radius of Store #701991, located at: 239 Wears Valley Rd., Pigeon Forge, TN 37863
• Successful completion of a criminal history review

Responsibilities

• Work closely with wholesale and retail customers to determine their needs
• Answer questions about Sherwin-Williams products
• Recommend the right solutions
• Promptly resolve any customer concerns
• Ensure maximum client satisfaction
• Stay up-to-date with product features
• Maintain the high quality and visual standards of the products and store
• Achieve excellent customer service
• Consistently meet the store’s sales goals

Benefits

• Rewards
• Benefits
• Flexibility to enhance your health and well-being
• Opportunities to learn
• Opportunities to develop new skills
• Opportunities to grow your contribution
• Inclusive team
• Commitment to our own and broader communities
• Wide range of world-class benefits
• Retirement
• Health care
• Total well-being
• Daily commute benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees