Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams•Vancouver, WA

4h•$20•Onsite

About The Position

Customer Service Specialists at Sherwin-Williams work closely with wholesale and retail customers to understand their needs, provide information about products, and recommend suitable solutions. They are responsible for resolving customer concerns promptly to ensure high client satisfaction. Specialists must stay updated on product features and maintain the quality and visual standards of products and the store. The role involves achieving excellent customer service while consistently meeting the store’s sales goals. This is a part-time position, requiring the individual to work at various stores within a 15-mile radius of Store #721335 in Vancouver, WA. The company conducts criminal history reviews due to the nature of the job, which involves customer contact (including minors) and access to cash, payment methods, electronic equipment, personal information, and store merchandise.

Requirements

Bilingual (Spanish)

Responsibilities

Work closely with wholesale and retail customers to determine their needs
Answer questions about Sherwin-Williams products
Recommend the right solutions
Promptly resolve any customer concerns
Ensure maximum client satisfaction
Stay up-to-date with product features
Maintain the high quality and visual standards of the products and store
Achieve excellent customer service
Consistently meet the store’s sales goals

Benefits

Health benefits (prescription savings, virtual physician visits)
Retirement benefits
Saving benefits
Generous time away from work package (vacation, holidays, military leave)
0-9 paid holidays throughout the calendar year (for part-time regular employees)
Paid sick leave (Washington state: 1 hour per every 40 hours worked)
Paid sick leave (City of Seattle: 1 hour per every 30 hours worked)
4 workweeks of paid Military leave (on a 12-month rolling calendar period)
5 days of paid Bereavement Leave (following the death of an immediate family member)
3 days of paid Bereavement Leave (following the death of any other family member)
Paid vacation after their first year of hire (consistent with Sherwin-Williams part-time vacation policy)