Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams•Battle Ground, WA

5h•Onsite

About The Position

Customer Service Specialists at Sherwin-Williams work closely with both wholesale and retail customers. Their primary responsibilities include determining customer needs, answering questions about Sherwin-Williams products, and recommending appropriate solutions. They are also expected to promptly resolve customer concerns to ensure maximum client satisfaction. Specialists must stay updated with product features and maintain the high quality and visual standards of products and the store. The role requires achieving excellent customer service while consistently meeting the store’s sales goals. This is a full-time position, and the individual will be expected to work at stores within a 15-mile radius of Store #708674, located at 1808 W. Main Street, Battle Ground, WA 98604.

Requirements

Bilingual (Spanish)
Ability to work at stores within a 15-mile radius of Store #708674
Successful completion of a criminal history review

Responsibilities

Work closely with wholesale and retail customers to determine their needs
Answer questions about Sherwin-Williams products
Recommend the right solutions
Promptly resolve any customer concerns
Ensure maximum client satisfaction
Stay up-to-date with product features
Maintain the high quality and visual standards of the products and store
Achieve excellent customer service
Consistently meet the store’s sales goals

Benefits

Rewards, benefits and the flexibility to enhance your health and well-being
Opportunities to learn, develop new skills and grow your contribution
Connection with an inclusive team and commitment to our own and broader communities
Health benefits (medical, dental, and vision coverage)
Flexible Spending Accounts (FSAs)
Disability coverage
Security, retirement, and saving benefits
Generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays
0-10 paid holidays throughout the calendar year, including 1 floating holiday
In the year of hire, 3-13 paid vacation days, prorated based on hire date, including a minimum of 3 frontloaded paid “flex” days
Paid sick leave (accrual rate of 1 hour per every 40 hours worked for employees in Washington state)
Paid sick leave (accrual rate of 1 hour per every 30 hours worked for employees in Seattle, Washington)
4 workweeks of paid Military leave (on a 12-month rolling calendar period)
5 days of paid Bereavement Leave following the death of an immediate family member
3 days of paid Bereavement Leave following the death of any other family member
Two weeks of Paid Parental Leave following the birth, adoption, or placement of a foster child (after one year of employment)