Bilingual Maintenance Services Supervisor

College Fund Landscaping

181d•$65,000 - $70,000

About The Position

As the Maintenance Services Supervisor, Oversee the daily operations of 10–12 mowing crews servicing 250–280 homes, ensuring all work is completed within budgeted labor hours. Focusing on operational execution-monitoring crew performance, identifying and resolving inefficiencies, maintaining adherence to safety and quality standards, and proactively addressing any issues that impact productivity or service delivery. Additionally, responding to client concerns as needed to support overall operational success.

Requirements

Bilingual in English & Spanish (fluent in reading, writing, speaking) – Required.
Valid driver’s license and insurable under company policy – Required.
Minimum 3 years of hands-on management experience in landscaping, maintenance, or similar field – Required.
Experience leading teams of 25-30 people.
Demonstrated ability to identify inefficiencies and implement effective solutions.
Solid understanding of business financial principles: Gross Sales, Margins, Markups, Expense Control, P&L.
Experience in quality control and inventory management.
Proven skills in hiring, training, scheduling, and performance management.
Strong problem-solving and analytical aptitude.
Excellent customer service orientation and client relationship management.
Familiarity with CRMs and ability to use MS Office Applications.
Physical ability to lift at least 50 lbs.
Flexibility to work varied hours, including Saturdays as needed.

Nice To Haves

At least 1 year of industry-related experience – Preferred.

Responsibilities

Identify workflow inefficiencies; design and implement systems to correct them.
Manage labor budgets and consistently hit targets.
Route crews strategically to optimize productivity and minimize drive time.
Respond to client issues in a timely manner and implement lasting solutions.
Recognize and reward teams for high performance.
Coach and correct crew behavior when standards aren't met.
Collaborate with other Division Managers on cross-functional needs.
Uphold commitments and work independently without micromanagement.
Utilize CRM software and MS Office to manage daily tasks.
Solve daily operational challenges to meet quality, safety, and efficiency standards.
Own the full quality control process end-to-end.
Handle all HR responsibilities for field staff: hiring, managing performance, training, coaching, mentoring, and developing crew leaders.
Facilitate conflict resolution among staff.
Drive training programs for new hires and provide ongoing development for field crews.